Terms and Conditions

Last updated: 11/30/2025

1. Acceptance of Terms

By accessing and using HealthTune's AI-powered medical consultation and clinical notes platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

HealthTune provides an AI-powered platform that assists healthcare professionals with:

  • Clinical note generation and documentation
  • Medical consultation assistance
  • Healthcare workflow optimization
  • HIPAA-compliant data processing
  • Secure patient information management

3. User Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Be a licensed healthcare professional or authorized medical staff
  • Have the legal capacity to enter into binding agreements
  • Comply with all applicable laws and regulations
  • Provide accurate and truthful information

4. User Responsibilities

As a user of our Service, you agree to:

  • Use the Service only for legitimate medical purposes
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable healthcare regulations and standards
  • Not share your account with unauthorized users
  • Report any security breaches or unauthorized access immediately
  • Use the Service in accordance with professional medical standards
  • Not attempt to reverse engineer or compromise the Service

5. HIPAA Compliance

HealthTune is committed to HIPAA compliance. By using our Service, you acknowledge that:

  • We maintain appropriate administrative, physical, and technical safeguards
  • We have executed Business Associate Agreements (BAAs) where required
  • You are responsible for ensuring your use complies with HIPAA requirements
  • You must obtain necessary patient consents before using the Service
  • You will report any potential HIPAA violations immediately

6. Intellectual Property

The Service and its original content, features, and functionality are owned by HealthTune and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of your medical data and clinical content. By using our Service, you grant HealthTune a limited license to process your data solely for the purpose of providing the Service.

7. Payment Terms

If you subscribe to a paid plan:

  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable unless otherwise specified
  • You authorize us to charge your payment method automatically
  • We may change our pricing with 30 days' notice
  • You may cancel your subscription at any time
  • Refunds are provided only as required by law

8. Data Security and Privacy

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission and storage
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Secure data centers with 24/7 monitoring

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding the accuracy or reliability of AI-generated content
  • Warranties of non-infringement
  • Warranties that the Service will be uninterrupted or error-free

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEALTHTUNE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

11. Medical Disclaimer

IMPORTANT: HealthTune is a tool to assist healthcare professionals and does not replace professional medical judgment. You acknowledge that:

  • AI-generated content should be reviewed and validated by qualified professionals
  • You remain solely responsible for all medical decisions and patient care
  • The Service does not provide medical advice or diagnosis
  • You must exercise independent professional judgment in all clinical decisions
  • You are responsible for ensuring compliance with all applicable medical standards

12. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Breach of HIPAA or other regulatory requirements
  • Any other reason at our sole discretion

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@healthtune.com

Address: HealthTune Legal Department

[Your Company Address]